We pioneered webcasting in the public sector over a decade ago. At that time the concept of opening up the council chamber to public viewership was met with significant concern, and we began working with some forward-thinking clients who wanted to challenge the status quo and experiment with how technology could help the ways in which they interact with the public.
Times have changed. Today, openness and transparency in public matters are fundamental expectations – and the way people interact with each other has radically evolved. Social media has become central not only to the way we communicate or share ideas, as a broadcast channel, but more importantly to the way in which we interact, collaborate and network – it’s conversational.
As Europe’s leading provider of strategies and technologies that support democratic engagement, Public-i continues to be at the centre of a network of thought leaders and technology experts who are breaking new ground to navigate that change. As the potential for webcasting continues to develop, we’re also helping our ever-growing network of pioneering clients to pilot new and innovative ways to engage with more people on the social web, and incorporate online models of interaction into their offline processes. We’re doing this with the support of a new generation of webcasting products and our groundbreaking Citizenscape technology that is specifically designed to help shape the changing ways that people engage. We provide a unique balance of technology skills and research thinking which means that we can provide technology that works for people.
Finance Director and Company Secretary
Appointed Financial Controller in 2008 and Finance Director in 2011 Alan has extensive experience as a financial manager with 10 years as Finance Director of a London-based marketing consultancy and five years as Financial Controller at an international horticultural company. His role at Public-i means he is an integral part of building the strategy of the business as well as leading budgeting and income management.
Digital Engagement Manager
Andrew is a digital communications specialist with 10 years' experience working in various media-related roles and is a professionally trained multi-media journalist and blogger. At Public-i he is responsible for helping clients develop better relationships with their online communities, advising on and developing digital communications plans. He has worked as a journalist in various roles - he was a reporter and sub editor at the Ham & High, a local newspaper in London, and was the chief sub-editor for Time Out in the Arabian Gulf. More recently Andrew became one of the first students to be awarded an MA in online journalism at Birmingham City University. During that time he worked for social media consultancy, Podnosh, where he organised Social Media Surgeries. He continues to take part in the surgeries, which help voluntary and community groups with social media.
Account Management Assistant
Andy joined Public-i following a number of years looking after key commercial accounts at a large distribution company. He was awarded a BA in Film Studies at the University of Sussex in 2006 and has a keen interest in cinema and music. He enjoys charity work and fund-raised to take part in a sponsored hitchhike to Morocco for Link Community Development in Africa. He also spent a number of months volunteering for a children's charity in India.
Catherine took over the role of Chief Executive in January 2010 moving from the position of Operations Director, a position she had held since 2002. Catherine is a specialist in social media and eDemocracy with a background in technology delivery. She has worked with online communities and social networking tools for over 10 years. Initially developing learning applications at the London Business School she was founder director of Etribes.com – an online community consultancy which specialised in working with third sector organisations such as Christian Aid, YMCA and YHA. Since joining Public-i, Catherine has been instrumental in the development of both the core webcasting product and now the new Citizenscape platform. Her research interest is the social impact of Web 2.0 tools in a democratic context, you can read more about that here on her blog.
Technical Support Officer
Clare joined Public-i in May 2011 as part of the Customer Delivery team. As a classically trained musician from an early age, Clare has moved into the digital arena exploring audio production, sound design and the relationship between audio and video. British by birth, Clare has lived abroad for most her life attending various boarding schools in different countries. In her spare time she enjoys exploring creativity, sport and travel. She has a HND in music production, BA (Hons) digital music and sound arts from Brighton University.
Learning and Organisational Development Manager
Daniel has over 15 years of direct experience working as a business coach (NLP certified) and trainer and has focused on the public sector since 2009 where he has gained expertise in guiding departments to go beyond the idea of one way broadcasting. He is passionate about shifting the public sector into a more coproductive mindset, one of the key principles of the Networked Councillor Programme which he facilitates and manages.
He is also the trainer of Public-I’s products, including Connect webcasting, epetitions and the Citizenscape online engagement and social media monitoring portal.
Daniel’s career has always focused on the impact of information technology on society, starting as a Reuters International Marketing graduate and then working for the first internet agencies of the 1990s.
During his time at Public-i he has also acquired new qualifications in learning and development, group facilitation and participatory leadership. He is an associated member of the Chartered Institute of Personnel and Development.
Business Development Manager
David has been part of Public-i since 2007, following a career in TV and cinema media. His experience includes TV sales at ITV, developing new business in Europe for Channel 4 and account management for Carlton Screen. With a BA (Hons) in international politics with history, David has a passion for promoting citizen engagement in public organisations. He is part of the management team, responsible for UK and Ireland new business and account management. David is skilled in project management, effectively implementing projects across the company's range of products.
Deborah is an ITIL V3 qualified practitioner, specialising in Change implementation and Management with more than ten years experience working on small and large-scale IT projects in the Communications industry. Before joining Public-i in 2012, she was managing large-scale broadband implementations as Change Manager for Alcatel-Lucent Ltd, with Orange and EE. Her work at Public-i has seen her take ownership of a variety of technology projects that include the upgrading all of Public-i’s clients to the latest version of our webcasting system.
Hayden is a user experience designer, plays Ultimate Frisbee in his spare time and is studying his masters in HCI.
Jane is an experienced administrator who joined the company back at the very beginning in 2000. Before joining Public-i she worked within a London Borough and has extensive experience within a personnel environment. Jane ensures the office runs smoothly and also has responsibility for human-resources matters within the company. As a qualified ISO auditor, Jane ensures the ISO system within the company is kept up to date and our accreditation is obtained on an annual basis. Regular communication with clients means she also knows what everyone is up to. With her long experience with the company the answer to any difficult question is usually to “Ask Jane”.
Web Applications Developer
Chief Technical Officer
After completing a BSc (Hons) and gaining experience in computer graphics, design, video production and engineering, Lewis joined Public-i in 2001 and has been a key member of staff contributing to its development ever since. He has grown with the company and is now Head of Customer Delivery, managing the team responsible for helpdesk, installation, training, project management and events. He also holds the Product Manager hat for Connect and Connect Social – for which his wealth of experience and expert knowledge of the webcasting industry is invaluable. In his spare time Lewis is a keen music producer and has released several albums. He is also an avid surfer and footballer.
Senior Relationship Manager
With a Bsc (Hons) in Sports Science, Mathew joined Public-i in March 2001, having spent 17 years working with blue chip companies in the City. He now works with clients and partners at a senior level to make sure their strategic needs are being met. He has huge experience of the company and of the products and is able to bring this to bear with client projects. Mathew has a real understanding of the challenges that local government faces and a passionate belief that technology and social media can help.
Director of Programmes
Before coming to Public-i Mel worked in the voluntary, academic and public sectors. Her career started at the Citizens’ Advice Bureau, which led to her passion for seeing people’s real-life experiences affect social policy, resulting in her completing a Masters’ degree in applied social policy. She later established a team at West Sussex County Council that tackled hate crime and racist incidents – and was then instrumental in bringing insight practices to the Council,setting up and heading West Sussex’s customer insight team.
Beyond that, Mel has worked for Comic Relief to create an anti-racist educational website, running in four countries, and authored West Sussex’s multi-agency antisocial behaviour strategy. Mel is a big fan of the power of data, visualisations, brilliant engagement and – last but by no means least – Chupa Chups.
Service Desk / Project Co-ordinator
After completing a Bachelor of Journalism (HONS) at Carleton University in Ottawa, Canada, Melissa relocated to England, choosing Brighton as her new home base. Before joining Public-i, she spent time traveling Europe and the UK. The Canadian has written for publications in Ottawa and Toronto, and also spent some time during her studies reporting from council chambers in the Capital of Canada. Melissa has experience working with online publications and writing for blogs and magazines, covering events such as Fashion Weeks in cities like Montreal. In her spare time she enjoys travel, photography, urban exploration and making short films.
Ruth joined Public-i in 2010 and is responsible for UX, usability and accessibility. Previously she was the UI Design Lead at the UK search engine 192.com. Before moving to London (2007) she worked as a web designer for the jobsite Monster.at in Vienna and ran her own studio, with projects around UI design, software development, fine art & photography, graphic and brand design. She studied at the Academy of fine Arts Vienna, and graduated with a Mag.art. (MA) degree in Graphic and Painting Art (2002).
Project Manager (maternity cover)
Sarah is a dynamic project manager, with experience working on small and large-scale projects in the Media and Communications industry. Before joining Public-i in 2014, she was freelance project managing international content for clients such as Swisscom and Fatboy Slim. Her employment history includes project work in corporate branded content for Unilever, Nokia and Nike, and broadcast documentary television for Channel 4, Sky and MTV.
Qualifications: NCTJ Diploma in Journalism including Public Affairs and Media Law. First class degree in Media and Cultural Studies. LAO Level 2 Certificate in Principles of Business and Administration (QCF).
Sarah joined Public-i in March 2002 having previously worked as Team Leader for a large Global organisation, running a team of Sales Executives focused on ensuring excellent customer service and building new client business. Sarah is the Account Manager for the North of England and Scotland and has responsibility for our client base within this region and bringing new clients on board.
Project Support Officer
Before joining Public-i in May 2014, Siobhan worked in human resources for an energy company. She's lived in Brighton her whole life, and studied at the University of Sussex - International Relations and Politics (BA), European Politics (MA). Outside of work her hobbies include growing vegetables on her allotment, sewing and pub quizzes.
Senior Software Engineer
Before joining Public-i, Stephane studied analytical chemistry at UCL, gaining an MSc – and worked for the precious metal company, Johnson Matthey in Royston. He then completed a second masters, in software programming, at ISTIA University, in France (2005). He then worked for Pfizer, in Angers, writing stock management sotftware and websites. Steph, as he’s known to us all here, has been with Public-i since 2006 after moving to Brighton. A specialist in C#, PHP and Java, he says he much prefers writing desktop applications for Public-i to analysing chemical solutions.
Senior Video Technician
Stuart specialises in video and image editing as well as taking a leading role within our event team. In his spare time he does more of the same – as well as being an experienced martial arts practitioner which is handy when he travels for work. Stuart has a BA Hons in photography, media and society.
Before joining Public-i in 2010, Tanya had a 10-year career in the film and television industry. She has worked on high-profile television drama, feature film, and documentary, as well as many music videos and commercials. Her broad background both on set and in the production office has developed a solid ability to co-ordinate projects from start to finish and deliver them to the highest standards on budget and on schedule. At Public-i, Tanya leads on brand, marketing, and communication projects, and also supports the Chief Executive.
Web Applications Developer
Tom has been developing applications for the Internet for over 10 years using a range of technologies. He attained his first class degree in Computer Science from The University of Sussex in 2008. In his spare time he is an enthusiastic electronic music producer.