A day in the life of a Service Desk Technician

Are you aware of the television programme “Undercover Boss”? Basically, the head of a large business spends some time in cognito in a far-flung part of the organisation. He (or she) then finds out what really happens in the business, makes changes for the better and everyone feels uplifted by the process. Well Public-i isn’t big ...

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With great power comes great accountability: Live streaming the devolution debate

In July, the Local Government Association (LGA) published a green paper to encourage debate about devolution. One of the key questions it asks is: How can we make sure our residents are engaged? Statistics have shown that 77% of the population trust the council over central government to make decisions affecting their area. With this level ...

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5 benefits of our new video player

At Public-i, we've been at the cutting edge of video streaming since 1999. As technology moves fast we've adapted from Real player to Windows Media and then Adobe Flash. All these technologies required plugins to be installed in the browser. Plugins aren’t always easy to install though and can pose security risks if they aren’t updated regularly. This week we are releasing a new version ...

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There’s no ‘I’ in team…

The Olympics and Paralympics are over for another four years and we’ve all been thinking about the sacrifices made by the competitors and the whole notion of “Team GB”. Nobody could argue that our Olympians are generally fantastic role models and ambassadors. They work hard and all appear to be clean living (TUEs aside), focused people ...

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Learning, learning and more learning

Last month we welcomed Amber Wardle to the Public-i team. Amber works alongside Alan and Roya in the accounts team, and this is her first job out of college. She's written this blog post to tell us about her first month here, and her instructions to the reader are: "Drink every time I say the ...

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