Connect

Our Friends in the North

I’m a passionate believer in meeting customers face to face; not just to find out what they want from Public-i but also so that I can engage with them and learn more about what they do and think. As school holidays play havoc with availability during August in England and Wales it seemed to make ...

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The Top 5 Connect Features Launched in Q4

It maybe summer, Q4 is a distant memory, however I wanted to take some time to reflect on the past few months. From an area of growth and re-alignment. Yes its been busy from a product development perspective, but it has also been busy across the business from service to project delivery, you can read ...

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Customer service at Public-i: it’s all about engagement

There’s nothing wrong with clichés, when used appropriately and with conviction. This is particularly true with customer service. We have all heard that the “Customer is King” but what does that actually mean and does anybody really believe that? At Public-i we have been having a good look at our customer experience. Not only the webcasting ...

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The usergroup in June: community channels and other exciting ideas

Our next usergroup will be in London on the 19th of June - and will feature an afternoon session on increasing engagement by showing additional outside video content in your webcast. The afternoon session will be really interesting, as we'll be looking at how the new digital webcasting equipment can accommodate external input. This will allow separate videos to ...

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