London

User group: the main developments #piug12

Thanks to everyone who participated - in reality and online - in the User Group on Monday.  We're writing observations from the session on 'Rebooting democracy' - and you may want to have a look at the debate here. My immediate reflection was on how much we all really appreciated the fact that we have a formal process and also ...

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Using the social web well in times of social unrest

On the Friday before the riots started, I was trying to write a response to Dan Slee's excellent post about how vital really good social-media communication is in an emergency. I was hoping to add a few of my own thoughts but, having got three quarters through, I stopped writing my masterpiece, thinking I’d return to it ...

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