On the Friday before the riots started, I was trying to write a response to Dan Slee's excellent post about how vital really good social-media communication is in an emergency. I was hoping to add a few of my own thoughts but, having got three quarters through, I stopped writing my masterpiece, thinking I’d return to it ...
As I've mentioned before, we've spent quite a lot of time recently working on the Social Media Audits - and now is the moment to start to talk in a bit more detail about what they are, what they do and how they work. That makes quite a lot of sense right now, not least because ...
A growing part of our work over the last few months at Public-i has concentrated on our Social Media Audit process. The audits are, in essence, the way we help our clients to understand who the significant voices in their online communities are. It's a fairly involved business and we've spent quite a lot of ...
Summer 2010 will see the launch of a new social web platform into the marketplace: Citizenscape. The initial aim is to enable public sector organisations to use the social web to effectively listen to their community. “Whether councils like it or not, their publics are already interacting with each other using a wide range of social media tools. Now ...