Webcasting

Customer service at Public-i: it’s all about engagement

There’s nothing wrong with clichés, when used appropriately and with conviction. This is particularly true with customer service. We have all heard that the “Customer is King” but what does that actually mean and does anybody really believe that? At Public-i we have been having a good look at our customer experience. Not only the webcasting ...

READ MORE

My day with the London Mathematical Society

The London Mathematical Society launched their 150th anniversary event last Friday, and Public-i had the pleasure of webcasting the day's affairs. It's been many months of hard work leading up to this - we had been taking our time building the microsite, writing up equipment lists, and ensuring everything would be in place for the ...

READ MORE

The Right to Report, Webcasting and Devolution

On 6th August Eric Pickles signed a Parliamentary order allowing press and public to film and digitally report from all public meetings of local government bodies. It is an update on Margaret Thatcher’s 1960 law allowing written reporting of council meetings. We briefly spoke about the implications for local authorities in our last post but with ...

READ MORE

What does the new ‘right to report’ law mean to you?

You may well already be aware that last Wednesday, 6th August 2014, saw a new law passed which gives the public the right to film and digitally report from all public meetings of public bodies. We’ve updated you on the progress of this over the past year, and the legislation marks a significant milestone in bringing ...

READ MORE