Over the last year at Public-i, we've worked hard to develop a new product, the Social Media Audit - which we're now ready to start talking about a bit more on the blog. That'll take the form of a few case studies - and we'll share them as they arrive. But for the moment I ...
This is a follow-up to a post I wrote about the riots a few days ago - where I tried to highlight some of the good things to come from the use of social media at the time. One of the examples I cited was Superintendent Mark Payne's tweeting to counter the wildly inaccurate rumours about ...
On the Friday before the riots started, I was trying to write a response to Dan Slee's excellent post about how vital really good social-media communication is in an emergency. I was hoping to add a few of my own thoughts but, having got three quarters through, I stopped writing my masterpiece, thinking I’d return to it ...