At the recent Webcasting Open Day held by Cheshire West and Chester Council, Catherine gave a presentation on Networked Councillor. It is a great introduction to the concepts behind the Networked Councillor, so we thought it might be a good idea to share it here. You can read more about the project over at the Networked ...
Turn your audience into your community
Allow viewers to share, comment on and discuss your webcasts with integrated social media.
Find out who you’re talking to and help your members and citizens to connect online with user logins and member profiles.
Decide who can access and interact with your content with our access control system.
Monitor and measure who is engaging with the content you’ve created with the ‘dynamic dashboard’.
Connect Social is the next generation webcasting platform which transforms the relationships that matter to you.
Your audiences have moved beyond passively receiving broadcast messages – they are actively engaged online and are a valuable resource for you. Building a closer and more informed relationship with your audiences will gradually build trust and develop co-productive communities. Connect Social places your webcasts within relevant online conversations while allowing you to manage access, track interactions, and harness the power of networked communication.
Cornwall Council is using Connect Social to combine its webcast meetings with Twitter and live chats, allowing its citizens to interact with meetings and driving higher viewing figures.
This was powerfully demonstrated at an extraordinary Council meeting in 2012 that attracted 4,489 live views and saw the meeting’s hashtag #ccwebcast trending nationally on Twitter. It was the first time to our knowledge that this has happened to a council’s webcast in the UK. The interactive chat, CoveritLive, which you’ll find on Cornwall’s Connect Social webcast player, had 3,981 page views and 242 comments.
Brighton & Hove City Council
Brighton & Hove City Council is using Connect Social to make its democratic webcasting content more interactive and of value to residents. The City Council has introduced regular Open Door events, in which Leader Jason Kitcat answers questions put to him on social media – and incorporated into Connect Social. The Open Door meetings have seen high viewing figures – with meetings regularly attracting more than a thousand views live and in archive.
South Yorkshire Joint Secretariat
Joining our list of clients in 2007, SYJS uses an F600 fixed webcasting system to produce a variety of content from their main Committee room. They benefit from the Connect Social solution and have created customized pages for Fire, Police, Pensions and Transport. The Council includes the CoveritLive and Twitter interactive functionality and received over 3000 hits from a Special Police Authority webcast in September last year.
“We are very pleased to see the launch of Connect Social. It brings the product up to date in an increasingly connected society. Existing features have been enhanced and new features incorporate the latest experience of social media. Whether citizens are just getting online or are already established there, the webcasts provide an attractive and user-friendly opportunity for engaging with public authorities.”
Bill Wilkinson OBE, South Yorkshire Joint Secretariat
Want to hear more?
We were really chuffed to have taken part in Cheshire West and Chester's fantastic Webcasting Open Day yesterday. It was planned to help councils and other organisations interested in webcasting learn more about how it works and why it can be so vital to communication and engagement, delivered by those who know the most: experienced ...